NOT JUST ANOTHER CUSTOMER (Finding the Right Service Facility)
October 13, 2019
You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name." The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years.
That comfortable relationship can extend to professionals you deal with, too. Think of your accountant, your dentist, your doctor. Most people try to stick with the same person or firm in those businesses. They have grown to know their work over the years and they've learned to trust their professionalism, the quality of their work and their track record.
Ideally, you should have that same relationship with your automotive service facility, like your friends here at Commerce Auto Repair. You may have tried several facilities over the years until you found one that did good work at a reasonable price. The longer your relationship with your service facility, the better the people there understand your wants and needs.
And you trust them to only perform repairs you really need and not try to sell you parts and services you don't.
For most of us, it's a great feeling when you walk in the door and you're greeted with a smile. That goes for us at Commerce Auto Repair as well. That history you've established by regularly going to one facility for service and maintenance helps you feel more confident about the work they do. And, at Commerce Auto Repair, we appreciate your loyalty as a customer. Maybe it won't be exactly like that TV sitcom place, and maybe not "everybody knows your name." But your service advisor will, and you won't feel like you're just another customer.
Commerce Auto Repair
9575 Commerce Rd.
Commerce, Michigan 48382
248.363.3749
Need Service?
More articles from Commerce Auto Repair

U and your U-Joints (Lubricate U-Joints)
February 16, 2025
If your vehicles power goes to the rear wheels, then you have something called U-joints in the drivetrain. U-joints are connectors that allow the rotating power from your vehicles engine to deliver its power through a driveshaft to make the rear wheels rotate. You need U-joints because the surfa... More

When Your Tires are Tired (Tire Replacement)
February 9, 2025
Tires are so reliable these days that few drivers pay much attention to them. But tires wear out. They have a tough job since they are the only point of contact between your vehicle and the road. They have to get your vehicle going from a stop, keep it going, make sure it is headed in the dire... More

Strutting Your Stuff (Shocks and Struts)
February 2, 2025
Ever wonder how your vehicle is able to move over bumps, potholes and other irregularities in the road and you hardly feel a vibration in the cabin? Its your shocks and struts doing the hard work along with the rest of your suspension and tires. They keep the ride smooth and are important for yo... More